Shipping policy

Last updated: 18.01.2026

Thank you for shopping with TriliLights.
This Shipping Policy outlines how and where we deliver our products.

📦 Order Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.

During high order volume periods, processing times may be slightly delayed. Customers will be notified via email if this occurs.

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays, customs processing, or other external factors.

We ship to the United States and selected international countries.
Available shipping destinations will be shown at checkout.

If your country is not listed, please contact us at support@trililights.com.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 24–72 hours to become active depending on the carrier.

TriliLights is not responsible for customs fees, import duties, taxes, or other charges imposed by your local government.

All additional charges incurred during or after shipping are the responsibility of the customer.

TriliLights is not liable for packages lost, delayed, or damaged by the shipping carrier.

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and product.

If you have any questions regarding shipping, please contact us at: